Frequently Asked Questions

1201 Folsom Street
San Francisco, CA 94103
Ph: 415-864-7558
info@leatheretc.com

Monday-Friday: 10:00 AM - 6:30 PM
Saturday: 11:00 AM - 6:00 PM
Sunday: CLOSED
Open for business on Folsom St Fair, Up Your Alley, & SF Pride

Is your shipping discreet?
Yes. For mail orders, we use USPS and ship in plain packaging. Our return address appears as “Shipping Dept.”
What is the typical lead time?
Most orders ship within a few days. Lead times may vary slightly depending on production.
Can I pick up my order in-store?
Yes. We will give you a call and send an email when your order is ready for pickup.
What size should I choose?
Sizing can vary depending on the item. If you’re unsure, feel free to contact us and we’ll help you find the right fit.
What is your return policy?
Due to the nature of our products, all sales are generally final. Some clothing items may be eligible for exchange or refund depending on condition and approval. Items must be brought in-store.

Thank you it arrived the other day and she absolutely loved it. - DG
I'm so excited! Thank you so much! I looked everywhere for this and couldn't find it, and yours was such premium quality. I'm so glad to have found you! Thank you for adding to my dungeon adventures. Hope to do more business with you in the future! - T.S
I received the gift for my wife today and wanted someone to know how happy I am with the service. The product is everything I hoped it would be. The service was prompt and courteous. I will definitely be purchasing more from your organization! Thanks for a great online experience. - LM
Just wanted to say thanks for my order. It has opened my senses to a whole new world of desires and passions. - Briana
Boy, do I LOVE the sexy pants and vest you sent me. You are TOP NOTCH! - John D
My first order — just beautiful. I love them so very much. - Charles
Gentlemen, I just wanted to thank you for your excellent service. My order arrived yesterday, only a few days after I ordered it. I will be ordering again. Thank you, thank you. - J.
I ordered a leather vest last week and just wanted to email and let you know how very pleased I am with the order! I couldn't believe I received it on Saturday. I have ordered from other companies and it has taken weeks to receive their items. - J.D